Developer Platform
Open-Source Workflow Engine
0-to-1 developer enablement: an education academy, usage telemetry and an AI assistant layer replacing static documentation.
-70%
Time-to-production
0-to-1
Education academy
AI
Knowledge engine
The Brief
An open-source workflow engine converting community users into enterprise accounts had no structured enablement motion and no view of real product adoption.
The Work
- 01
Built a customer education academy spanning community and enterprise tiers.
- 02
Instrumented adoption telemetry around Weekly Active Clusters as the north-star usage metric.
- 03
Replaced static documentation with an AI assistant layer built on prompt semantics, claude-code and LLM evaluation.
Outcome
70% reduction in customer time-to-production and a repeatable enablement motion owned by the post-sale organisation.